Fast Water and Fire Damage Restoration Services
in Plano, TX

Jacob Kelcy came out tonight to inspect our floors and he was able to quickly help us determine the type of loss, review our policy, and document everything. Very trustworthy and genuine. Highly recommend him!

Jacob Kelcy is awesome to work with. He keeps you updated and well informed throughout the entire process. He even went above and beyond and helped me to file a claim!Because of both Jacob and Blaine, I'm having CWF to do the repairs 👍

Frankie & Jordan made sure my home was cleaned up and everything was taken care of. Jacob, my PM was awesome. He helped me thru a very stressful time and made sure I had everything I needed. Everyone at CFW was awesome to deal with. Will definitely recommend them to anyone who has water damage at their property.

I had a hot water heater malfunction and water flooded my front bathroom and kitchen. I had my Speakes Plumbing here they recommendedCWF Restoration and they were here within the hour. They did a fantastic job taking care of me. Eric Cho was so nice and patient with me.He talked to my insurance company and helped get the claim filed. I would highly recommend them if you are looking for honest people. They are the best I ever worked with. Julian and Derek came brought all the fans set them up for 4 days .They are here this morning to pick up all the fans. Julian and Derek went above expectations for me.Thank you for a job well done.

Punctual, friendly, informative, and very helpful. They helped with filing my insurance claim, and were considerate of my already-packed schedule. From Jacob who helped with the initial set up and insurance claim, to Frankie and Jordan who removed all the damaged flooring -- they were in and out in record time. Would definitely recommend.

Our hot water heater went out in the attic and flooded our walls and doors. Frankie and Jordan came out the very next day to demo and dry the entire affected area. They were extremely professional and completely removed the damage in under an hour. Couldn’t recommend them more!

CWF was timely, responsive and professional in servicing our needs. Dalton was very thorough in explaining their services and setting our expectations, and Julian was meticulous in the removal and clean up process. Both were excellent in answering questions and follow-up. CWF has been a good partner to work with.

We've been working with Jacob, and while dealing with a leak at home isn’t fun, he made it much easier by coming out the same day and patiently answering all our questions. Jacob and George have been very thorough in checking all the affected areas, and their team has been great about wrapping and protecting our items, keeping dust and debris out of our living space. The work isn’t done yet, but so far, they’ve been wonderful to work with!

CWF Restoration responded quickly to my call after I had a flooding situation. They assessed the damage and sent out Frankie and Jordan to remove the damaged floor and begin the drying process. They were very professional and informative about the process. I felt comfortable with them in my home and confident they knew exactly what to do. The support team has called promptly to follow up on services. I am pleased with them and plan to use them for floor replacement.

They were so quick to get to my house and start the water mitigation. Joshua Black came within hours of the water leak. They provided excellent service and response time. They were so professional and clean. They are going to do the reconstruction & restoration once I get it scheduled. Highly recommend using CWF! They turned my crisis into a manageable event.

CWF did great! Quick response and great service. Frankie and Jesus were great! You can tell that they love their job! Which means attention to detail and great customer service. I never plan on water damage, but if it ever happens again… I want Frankie and Jesus to handle it!

CWF arrived the same day I called and did a Theo rough and professional assessment. Our wooden and ceramic floors had water seepage due to a slab leak. The mitigation team did an excellent job remixing the affected floors and used what appeared to be excellent equipment (fans/dehumidifiers/air purifiers) in our home. Would definitely recommend.

CWF Restoration did a fantastic job quickly rectifying the damage done from a leak in my wall. Frankie and Jesus were professional, courteous, knowledgeable about all aspects of the process. Dalton was out at my house within just a few hours after contacting them and he was so helpful in coordinating insurance and answering all my questions. I would highly recommend them.

I have been very impressed with the professionalism and knowledge of the project manager Joshua Black and restoration expert Frankie. They have been considerate in everything they do. I highly recommend CWF Restoration for water damage repair.

They left the lights on for me! I mean literally! I made a big error, leaving a pot of eggs boiling for 4 hours created a lot of smoke and a horrific smell throughout the whole house. They didn’t just show up they showed up and started working, They worked until late and when I returned home from dinner at 9:30 they were gone, they locked up and left the front porch light on for me, the house already smelled a little better, I went to bed feeling so relieved! Thank you CWF!!!!

The project manager, Shawn, was very personable, professional, and detail oriented. He provided the details and scope of work in a way that your non-subject matter expert could comprehend. I love that he didn't assume. The guys who actually executed the project, were friendly and it felt like family was coming over to help out. A very warm feeling.

CWF Restoration is definitely who you need to call when you have any kind of leaks in your home or business and it destroys the tiles in the ceiling or whatnot. The care that they show when doing their work is exceptional. They are in the process of working at my business, US Storage Centers, at the moment. Gabriel has gone above and beyond to make sure that we're taken care of and has kept us in the loop as to what the next steps would be in the process. I highly recommend this company.

Frankie and Julian were the techs that handled my restoration issue in my bathroom. They were both extremely knowledgeable and personable. They clearly explained what was going to happen and what the next steps would be. I appreciate their professionalism.

I had a water leak under my kitchen sink I had no idea about until it I noticed the water damage underneath. CWF restoration sent Josh out to check out the damage and assess the situation. Josh let me know it wasn’t nearly as bad as I thought and exactly what the game plan was. John came out not too long after and put out the dehumidifier and other equipment, reassuring me they would salvage everything they could. Overall, it’s been a great experience with friendly and knowledgeable employees. I highly recommend this company!

We had a leaking pipe in our walls over the holidays. Axel and Andres with CFW Restoration here in North Texas took care of our rebuild. Customer service and craftsmanship were excellent. Couldn't have asked for a better duo. Highly recommended!

Oscar Gonzalez, was fabulous. He explained everything to me and was very patient. He even talked to USAA because I was very confused. Such a nice, thorough trustworthy man. Also, George was the agent who installed the fans. He was very careful to remove the furniture and rip back the carpets. He carefully explained everything to me. I highly recommend CWF Restoration.

Great team! They responded very quickly to my call after a pipe burst in the last freeze. Every step of the process was easy and everything was thoroughly explained. As a new homeowner, the first experience needing emergency repairs is overwhelming and I'm grateful I was referred to you!

We had a pipe burst January 16 and my plumber recommended CWF. They responded within 2 hours of my call and Oscar came to our home Tuesday evening. They scheduled a crew for Friday late afternoon. We’ve been very pleased with CWF crew's customer service delivery. Their crew leader, Kris and his team of Julian, Gabriel and Sheldon did fabulous work and kept the job site clear as they went along. Kris was very easy to work with and offered great guidance as to what we should do.

We had burst fire sprinkler pipes in our master bedroom, and the CWF Restoration team, Frankie, Casey and Dean did an exceptional job preparing for the restoration. Their professionalism was evident from the start, and they approached the task with meticulous care, going above and beyond to protect surrounding areas. Overall, we are impressed with their work and highly recommend CWF Restoration for their reliable and skillful service.

This company hires the best and most professional employees. From start to finish - they, Mike, Julian, Casey, George and Frankie did a thorough investigation to locate the source of the problem, in record time. They were very skillful and polite.I would highly recommend them.

Had water damage on hardwood floor and bathroom walls. Techs Frankie and Julian were very professional and did a fantastic job. Damaged areas cleaned up in a very efficient manner and Frankie kept me well informed throughout the process. Also, they cleaned up as they worked. I liked that. Highly recommend this company!

We had two water heater pipes burst at the same time in our attic, leaving a good amount of damage to our closet ceiling. The people at CWF restoration were fantastic and incredibly efficient. Our project manager, Joe Johnson, was professional, prompt, and super helpful. They offered to start the repairs and drying process immediately, but we chose to wait till 8am the next day, and they worked around our schedule. I highly recommend CWF if you have any emergent or urgent situations. They make the process so much easier on you.

I had a slab leak and woke up to water in my garage and entryway. I was advised to contact a restoration company to assess the water damage and called CWF based on their reviews.I recently moved to Texas from out of state and had the pleasure of meeting Josh. Josh responded same day and was one of the most mannerable people I have ever met. He was extremely patient with all of my questions and did an awesome job of explaining next steps.John arrived shortly after with equipment to help the areas dry. He was very respectful to my family and property and exceptionally clean. It had recently rained and I would have never known he had brought in all that equipment from outside. He also set up the equipment so that it didn’t bother our daily routine and was sure to secure it so no one tripped.I would definitely recommend CWF.

CWF is an amazing company! We have used them multiple times and they have always come to our rescue. We had two events where our house had water damage and they were here the same day to mitigate it. Josh and Axel are project coordinators and were great at coordinating the water mitigation and subsequent repairs. I also want to recognize John for his mitigation work. He has been here both times to save the day. He is super friendly and knowledgeable, and his positive energy helped us get through these tough moments. Ask for John to perform the work when you have a water mitigation need.

John was very professional, efficient and did an awesome job. He found another leak under the house that hadn't been detected, took pictures and shut the water off outside. Left directions for me to contact him if needed after the plumbers finished their part.

Joshua & Mike came out quickly to assess my needs. Frankie and Julian professionally moved household items and addressed all the areas with water damage. Great team!! Would highly recommend!

John and Kris came out within a couple of hours of a big leak we had that ran from the attic, through the second floor walls and ceiling and down to the first floor ceiling. They were really great to work with, especially given that it was a Sunday evening! All the initial work was done quickly with no mess. They informed us of the whole process and what needed to be done to get everything taken care of. I would definitely recommend them!

Frankie and Julian came out at 8am and worked until midnight to get our house cleaned up and started the drying process. They were professional and courteous and made sure we knew they were there to help in any way they could. If you end up with a flooded house like we did, I highly recommend this company!!

We had a water pipe break that caused water to pool under our floors in three rooms before we could get it turned off. The plumber who responded to our emergency call suggested CWF and we are very happy that they did. A representative came out immediately after we called and would have had a crew out that night (Sunday) but we were not prepared for them at that time. They came out the next morning and surveyed the house measured for moister pulled off the baseboards and deployed their drying machines within a couple of hours. It appears that their quick response and good work focusing on the necessary areas saved our floors, successfully dried the house and will make the repair process so much easier.

I had a water leak issue that cause the garage ceiling to partially collapse. When I called CWF, Josh came right over within 2 hours. After he inspected the damage he gave me a quote. Walked me through everything then his guys Frankie and Julian came over to repair what had been done. Withen 4 hours they were able to assess, quote and repair and they answered all my questions, which I had a lot of. Hopefully not but if I ever needed a their help again I would call without hesitation.

A potentially nightmare water leak situation avoided. Project Manager Josh was on the scene fast. So courteous, professional, knowledgeable. I loved his water-leak detection gun, that was pretty cool. He explained the entire process, he called the office to start sending a team out. They arrived earlier than they said, they got right to work with the fans drying up the water. John and Kris were equally as courteous, professional and knowledgeable and funny I might add! This is the type of company you need to have on hand when emergencies hit, and I am so happy that they were referred to us. They’re welcome in my home anytime, I just hope it doesn’t happen anytime soon! Oh, about an hour after they left, someone from the office called to see how the work was and if we were satisfied. She then explained the billing process and what to expect with that. It’s a true gem when you find a company you can trust.

A plumber friend recommended this company to us. They came out same day, gave estimate, and had their demo guys, John & Chris, in that night! It was crazy fast and efficient! They even took care of what my insurance needed! I would def recommend this company to anyone needing repair. Can’t speak on the rehab part yet- but will update once that part is complete.

CWF is outstanding in customer service! Frankie and Julian was careful, meticulous, detailed.They both understood their restoration business and explained everything to my sister and I. They cleaned as well as strategically placed the equipment with respect for my hardwood floors! Frankie and Julian are a magnificent team! I am extremely satisfied with the quality service! Also the project manager Joshua is very professional!

Frank & Julian Arrived on time did their job. Very efficiently. Cleaned up all the mess and Removed it . Very cordial, Very personable. Very helpful..!!1. Inspection✔️2. Removal of drywall & flooring✔️3. Drying out (in process)So far so goodNext is restoration. Hope that goes just as smoothly🤞🏼Thanks guys⭐️⭐️⭐️⭐️⭐️L. Roan

A water leak in the house is a headache but CWF made the experience much easier. The professionals sent to our house to do the work were absolutely amazing. Frankie, Julian, Kade, and Joshua were professional, trustworthy, and held an open line of communication. Frankie and Joshua were especially kind and communicative. I absolutely recommend CWF.

We have had a great experience with CWF restoration so far! We are 2/3 through the process. Step 1 with Josh the PM was to assess the water damage. He was out within an hour and provided an estimate on the spot. Step 2 was the mediation crew (Frankie and Julian) who came to inspect the damage and setup dehumidifiers and fans to help limit the water damage. They were all extremely professional, knowledgeable and honest. We haven’t completed our services yet - still have the repairs left (will update when I do) , however so far I would recommend CWF and definitely use them again!

I could not be happier with the restoration work that John, Chris, and Quindarian did at my home today. They are consummate professionals and experts. My experience with CWF to date has been absolutely great! The company was highly recommended to me, I will highly recommend them to anyone needing any restoration work.

Working with CWF Restoration was a very professional and efficient experience. They were punctual and very focused on the task at hand. The technician’s were personable and took great pride I their work. This was a small job and we were impressed with the final results. They cleaned up behind themselves and were very careful and respectful of our home. We would most definitely recommend them to anyone needing restoration!

A plumber found a major leak in our home and recommended CWF to clean up damage and prevent mold. They were out within an hour to check the damage and started work that afternoon. John and Kris did an excellent job; they thoroughly explained the work they needed to do and removed only what was necessary. Despite having to remove a good chunk of drywall, they left the job area totally clean and, most importantly, mold and water free. Great to know who to call if this happens again!

We arrived home from vacation to discover that a water pipe in our attic was leaking while we were gone! What a mess - ceiling partially collapsed, wet insulation on the floor, thoroughly soaked carpet/pad, and wet hallway hardwood. The plumber that fixed the leak recommended CWF Restoration. The CWF water mitigation project manager, Frank, arrived within an hour on a Saturday morning to discuss the services they could provide. The water mitigation team of John and Kris arrived that afternoon and worked for 5 1/2 hours removing all the water soaked and damaged sheet rock, insulation, and flooring. Our experience with Frank, John, and Kris was very positive amidst a stressful situation. They were very professional, personable, and explained everything that they were doing. We haven't worked with the restoration team yet, but based on experience thus far, I would highly recommend CWF Restoration.

Frank made a wonderful first impression making a bad situation for my Mom better and put her at ease answering all her questions. Then our restore team, Kris and John were amazing. They were so neat and detailed with the demo and clean up. I would HIGHLY recommend them. Very kind and professional!

Had a water leak and the plumber recommend CFW. I called and they were at my house in less than 2 hours. I had already had the leak fixed so they immediately put up fans and dehumidifiers to dry things out. Mario was the manager who was excellent as was Blane who did the job. They were so careful, neat and clean. Protected all the floors, countertops and cabinets. They also worked with my insurance company to expedite the process and claim.I highly recommend this company.

Frankie, Julian, and Mario were Very prompt, professional, courteous, nice, answered all my questions. They took their time to go over every step and gave me plenty of time to asks questions. They made me feel comfortable with every step and explained everything to me. They took their time to make sure they did the job right. They told me they would only take 2 hrs, but ended up staying for more than 4 hrs. They didn’t rush their jobs to get onto the next customer. I would definitely recommended this company!! Thank you!!

After my dishwasher leaked under my kitchen cabinets, CWF came out to clean the resulting mold growth. I was expecting them to have to tear out all my kitchen cabinets on one half of my kitchen. Frankie, Julian, and Liz were very professional and efficient. They ended up only having to take out the bottom cabinets because the mold was not as high as expected. They were able to save my countertop and cabinet fronts, so the restoration phase will be easier. Before they left, they made sure all my questions were answered. I highly recommend them!

Highly recommend CWF Restoration for a great job. I had a water leak over the weekend in my bedroom and bathroom. Mario came out to give me an estimate, very professional, knowledgeable and friendly. He spent about an hour estimating and taking pictures, answering all my questions. He was able to send a crew out the same day consisting of Kris, John and Gavin who were great. They were friendly, professional and efficient in restoration of the mess that was my bedroom, moving furniture with care and taking up and relaying the carpet. They kept me informed and reassured. Highly recommended!