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No Upfront Cost
We provide free comprehensive estimates
Reliable
You can count on us with our 24-hour service, 7 days a week
Save Time
You’ll save time with our fast response time and work turnaround
Satisfaction Guaranteed
All of our work is 100% guaranteed
Confidence
Our team consists of certified repair technicians
Serving the Greater Houston and Dallas Metro Areas
Let Us Get Your Home or Business Back to Normal - 24/7 on Call Service
Trusted by Over 10,000 Homeowners and Business Owners Since 1988
Houston Branch Local Reviews
Google Rating
4.9
Based on 221 reviews
Yelp Rating
5.0
Based on 3 reviews
I had an excellent experience with CFW Restoration. They responded quickly, were highly professional, and handled the water damage efficiently. The team explained every step of the process and ensured everything was restored to perfection. I highly recommend them for their expertise and exceptional customer service.
Thorough, neat, and less than two hours to remove damp structures affected (including a vanity and vinyl flooring) after water damage. Daniel and Malic were respectful and friendly as they worked together to complete the job. I highly recommend using CWF if unfortunate circumstances require you to call a restoration company. Thank you, CWF, Houston!
We were referred to this company by our plumber and are very glad we were referred. Chase came over and was very patient and helpful in explaining the issue and how they would tackle it. He kindly offered us a discount as well. Based on my experience with Chase, I would recommend this company for water damage repairs.
I HIGHLY recommend anyone check out this business if they are in need of service or repairs. Chase was extremely kind, friendly, and informative from start to finish. I woke up to a lot of water damage in my kitchen due to a leaky pipe. Chase got me taken care of the same day and made sure I fully understood the extent of the damage and what needed to get done. Nothing but good things to say about my experience with Chase and CWF!
Beginning to end my experience was great. A friend recommended CWF to me because she had a good experience. We had no regrets using them. Our project manager Michael McDowell took the time to work with us and explained each and every aspect of our project. Eric and Jacob headed up the crew that performed our remediation. They were both very kind and thoughtful, helping make this difficult time so much easier. They worked quickly and clean. Our family is grateful we had the CWF team working for us!
I want to say how pleased we were working with Dalton Souther. He was very helpful working with us and our insurance company resolving several issues we were having processing our claim . He was personable, honest and informative walking us through the insurance and restoration process. He answered his phone and was quick to respond to our questions and concerns and took the time to explain the process. I am looking forward to working with him throughout our home restoration project. Thanks again Dalton
I've had a great experience with the Houston crew (Chase, Aaron and Jacob). Not only are they flexible and show up in a timely manner but they were quick to address the issues and got started quickly. My toilet was leaking and there ended up being water damage on the floor. They were able to use special machines to dry up the water in the wood without me having to replace the entire flooring. They communicate clearly, are highly experienced and are good with follow up. I really appreciate them taking care of me.John Cruz was amazing! Always shows up on time and gets the job done quickly. Super nice and professional. He should be promoted!!!
Our plumber recommended CWF after an indoor flood. Jacob came out immediately and was able to assess our damage and get his mitigation crew out that same night. Josh and Austen were awesome! They did such a good job of putting up barriers while pulling up our floor/drywall to minimize the mess. They cleaned up afterwards and put down some cloths so the kids could still walk around the damaged areas without any danger. Really appreciate how quickly they worked to mitigate the affected area and minimize our loss.
Just wanted to say what an amazing job that Eric W. And Alex Avila did today on my home with the mitigation process. They were both very professional as well as organized and explained in detail what they would be doing in the process. Thanks guys for your hard work.
We had a wonderful experience with CWF restoration. Both of our Project Managers, Jorge for Water Mitigation and Justin for Reconstruction, were timely, responsive, accommodating and professional. I highly recommend.
Ordered a new dishwasher, guys came to install and there was a bad leak from the pipe coming down. Called CWF Restoration and they came the same day, evaluating the damage, also started the job! Eric and Eric W. worked hard and cleaned up after, they did an amazing job!!! Also I wanted to say thank you to Joshua Black, the Project Mgr. very nice man!!! You need work done? These are the people to call!!!
We were very impressed by the work done by Yovani & Jacob along with the project manager Jose over the course of two days doing remediation work from a leak at our home. They explained the process, took time out to answer any questions/concerns and did a very efficient job.
CWF came out quickly and did a great job. Jacob and Malic were professional and efficient. CWF stayed in contact with us throughout the process to ensure everything went smoothly. Highly recommend.
I cannot say enough wonderful things about my experience so far with CWF and the great group of people that have been helping us out with our home. Our project manager Dalton has been so great at communicating between the many parties and helping me navigate insurance. George and his guys, Jake and Derek, have worked tirelessly on demo and cleanup, unflappably dealing with each new problem uncovered in my crazy house. Everyone so far (also including Patrick and the two awesome guys that helped with water extraction) has been so professional (and just fun to be around!) that they are all a reassuring presence amidst our water disaster. I highly recommend!
Bryce showed up within a couple of hours of my plumber saying I had a major issue under cabinets. He had his team Jacob, Yovany, and Malic show up the next morning to begin mitigation work. Everyone was super professional, courteous, patient, even helped us move our personal belongings. They were utmost professionals and guided us through the stressful process.
CWF Restoration is OUTSTANDING!Water damage from a drainage pipe caused damage in our home, and we needed help immediately!ERIC…the project manager was EXCEPTIONAL to work with through the entire process. Fanatic attention to every detail! Eric’s communication throughout the process was phenomenal! He is truly an asset to this company. Thank you CWF for making an unfortunate situation so much easier to deal with from every angle.
Jacob and Robert came out and did a great job on the demo work in my garage. They were on time and got the job done quickly and effectively while also being very friendly and communicating exactly what they were doing.5 stars…great experience!
CWF came out to clean up some water in our walls and ceilings. They were very responsive, Jorge came over in only 30 minutes after I called. The full water remediation team of Aaron, Jacob, Malik, and Kingston were very professional and communicative throughout the whole process. They did a great job. Would highly recommend them for water remediation
CWF was contacted, when an A/C serviceman accidentally stepped on a pipe to the water heater located in the attic. Water poured everywhere of course, upstairs and downstairs. CWF came out, assessed the situation and people came out right away and installed equipment to dry everything out on both floors. Even though we had to endure the roar of the drying units for several days, it was worth it to avoid mold forming. At the end of that period, Yovani and Tavo, came to do a scan for moisture and remove the equipment. The scan still showed moisture downstairs, they explained to me why they needed to leave the units downstairs and would be back in two days. They came back as promised and all was good. They were friendly and professional, as were the guys that came to install the equipment. All in all, it wasn’t as stressful as it could have been or was when water was pouring out. LOL
CWF was contacted, after a plumber accidentally stepped on a pipe to the water heater located in the attic. Water poured everywhere of course, upstairs and downstairs. CWF came out, assessed the situation and people came out right away and installed equipment to dry everything out on both floors. Even though we had to endure the roar of the drying units for several days, it was worth it to avoid mold forming. At the end of that period, Yovani and Tavo, came to do a scan for moisture and remove the equipment. The scan still showed moisture downstairs, they explained to me why they needed to leave the units downstairs and would be back in two days. They came back as promised and all was good. They were friendly and professional, as were the guys that came to install the equipment. All in all, it wasn’t as stressful as it could have been or was when water was pouring out. LOL
CWF was quick to respond to inspect our water damage. Caleb did the initial free inspection and was very professional and informative about what needed to be done and how long it would take. The next day Jacob and Yovani arrived at the schedule time to begin the demolition of the damaged area and start the drying out process. All three men were very professional and courteous. The work was done well and we were very happy with their work ethos. We would recommend CWF based on the quality of these employees, the work they did and the professionalism they displayed.
Very pleased with the team at CWF Restoration. Nathan, Karrmyne and Mauricio were very professional and quickly started our restoration project caused by an overflow on an AC drain line. I will recommend them to others.
Jacob and Keystone came out to my home and the service they provided was simply excellent. They explained everything to me as they went through working in my home. They cleaned up when they were finished and showed me the work that they had done along with instructions on long the dry out process will take. Thanks again for a great job.
CWF handled water damage mitigation at my home. They responded to my initial call with Jorge coming to my home the same afternoon and conducting a thorough inspection.The next morning, Crew Chief Daniel accompanied by apprentices Jason and Robert handled the mitigation job in a very professional manner. They were respectful of the contents of my home and were courteous and happily responded to my questions.Jacob and Kayeston came a few days later to remove equipment which had been left to dry affected areas. While there they moved furniture back in to place and conducted a final inspection.I was very happy with how the work was performed and recommend CWF to anyone needing similar work done.
Alex and Keyeston completed a fantastic job. The team who came by 2 days ago were also great and completed a great job. I highly recommend your company and the men who conducted the work in preventing mole.
After having a mishap in our restroom the plumber we hired referred us to AWF and happy they did. Daniel and Robert came out and did a great job. Daniel was very informative about what he was going to do and made sure all my questions were answered. Definitely recommend.
CWF is an outstanding company. They completed the work in my home quickly and were extremely meticulous in their job. Moreover, they provided clear explanations throughout the entire process. Crew chief Daniel and Tavo are exceptionally skilled in their roles, supported by helpers Jason and Mauricio, who guided me through every stage of the process.
Christopher Lange was so helpful with water damage in our attic! Very friendly and knowledgeable! Reasonably priced and gave us his honest opinion!
After discovering a leak in our kitchen, I was referred to CWF by the home warranty plumbers that uncovered an issue that was beyond their scope of work. I've been grateful that we ended up with Project Manager Christopher Lange from CWF as part of our response team. Christopher is thorough/detail-oriented, informative, and very easy to work with. Each step has been explained, or re-explained when we have questions or concerns. The post-service check-ins and follow-up between steps has been extraordinary, and we've been offered a 24/7 window of response to anything that may pop up, including calls. Even the office staff has called to check in on the day following completion of a service. To work with a company that can truly flex to your personal schedule day or night is an added bonus. This is a company phone number that I plan to keep in my contact list for any potential future emergencies.
Due to my high deductible from my insurance, I didn't end up using the CWF for my water damage. But the estimate that they gave me is really legit and not expensive. I should've used them for the water dry out. Also Ken from the reconstruction team is very nice and knowledgeable. He explained every item one by one and also explain why this cost this much etc. I used other water damage company and they are outrageously expensive. I will definitely use CWF next time
I needed an expection after I had a plumbing issue, wanted to make sure no mold, they came out within 1 day , Eric was very pleasant and informative and professional , would recommend this company for sure
Noah assessed my situation first thing on Sunday and Daniel and Diego came out to do the work shortly there after. They were all very professional, courteous and personable. I highly recommend them in the event you ever experience water damage to your home.
We woke up to a plumbing leak and wet carpet. After a plumber diagnosed it, we had CWF come out to assess the mitigation. Bryce Brown was the project manager that I met with and couldn't have been more knowledgeable, informative, or courteous. They quickly assessed the damage and gave us a reasonable quote. We are very happy to be using them and I highly recommend them!
CWF project manager Gabriel Moreno came for an estimate yesterday and was very professional, pleasant, informative, and accommodating, answering my multiple questions in a timely manner and making me feel reassured that we were approaching the problem in the right way as well as matching the price of another bid I had received. The mitigation crew came today to the were also very pleasant and got their part done quickly with minimal interruption to my day. So far a very positive experience and I would recommend CWF for any mitigation needs!
Excellent service! While no one ever wants to need this kind of work done (Toilet leaked through the ceiling 🤮) I could not ask for better customer service. Noah was able to get out to us right away and was incredibly informative and efficient in diagnosing our issue and giving us options to resolve. Would definitely use them again for any other issues we hope not to have!
John and Jordan were so professional, kind and helpful. They stayed much later than anticipated to compete the job and had such a great attitude the entire time. Highly recommend CWF Restoration.
Noah was here today to assess the water damage to my ceiling. He was very kind, patient, and knowledgeable. I enjoyed having him in my home and greatly appreciate his service.
Noah Young came out the morning after the pipe bust. He was friendly, thorough, professional, sympathetic and listened to my concerns. CWF came recommended to me by my plumber and I am thankful to be working with such a great company in my time of loss.
Project manager Noah Young came out to assess a leak at our house this week. He communicated extremely well, giving me regular updates as he was on the way and explaining the proposed work as well as the rationale behind it. No pushy sales tactics. Answered all my questions. Would recommend him.
Noah came by my home today to access damages from a leaking pipe. He was very knowledgeable and helped us make sense of what issues we are currently experiencing. I really appreciated how thoroughly he evaluated the situation and the time he took to explain to us what he was doing. We came away from the interaction with a solid plan to remedy our situation and we are much more at ease about the process after working with Noah today. Awesome service!
We were very impressed with CWF Restoration. They responded and set up an appt within an hour of the time we called. Gabe was our project manager and he was very helpful and friendly. Super service and a great experience all around!
I am very pleased with the experience I had with CWF Restoration. They came out on a weekend to assess the damage and provided a quote the next morning. (It was early evening when they came to assess). The water mitigation project manager Gabriel M. was professional and knowledgeable in explaining what needed to be done to stop further mold damage. I will say he went above and beyond given the situation to ensure I had everything done properly and at a reasonable price, compared to other competitors. They also have a guarantee on no mold growth or they will return to service free of charge.
To say that Gabe Moreno was the silver lining to a stressful mess-would be a huge understatement! I was blessed to meet him as my project director. Not only was he exceedingly knowledgeable; he brought a " human factor" to a stressful situation. He earned my trust. Gabe went above and beyond the extra mile. When Drew came for the removal of sheetrock, cabinets, etc. I was also impressed. This entire company has been amazing.
We had a terrific experience with CWF restoration.They were recommended by our plumber when we had water damage in a spare bathroom and the ceiling/wall below.They came right away when we called to review the damage with special cameras/equipment and give us an estimate on the repair.They demo'd the areas quickly and put up fans and dehumidifiers. They made sure that the areas were fully dry before removing the drying equipment.They worked hard with us to find a new vanity and shower tile that worked for us. They were able to get the floor time we wanted as well. The project manager Russell did a nice job of communicating and working with us.They did great work and we were 100% pleased with our repairs.Highly recommend them!!Hopefully we won't need to go through demo/repair again, but we would definitely go back to CWF if needed!
The two different teams they sent out (mitigation and restoration) were very professional and efficient. They did everything to protect our belongings and floors. The final product looked like the original building.They worked well with our insurance. I would recommend this company to anyone.
My overall experience with CWF Restoration was great!! Especially i want to say special thank you to Patrick Lindstrom the project manager. Very professional, realiable and knowledgeable. He came out really quick, assessed the damages and got his crew come out and do the work right away. He also helped me out with my insurance claim. Definatelly would recommend CWF to everybody.
CWF Restoration provided a great experience from the beginning to end. Chris was very informative during our consult visit. He explained the process well and everything went smooth and as expected. Nestor & Adan were always prompt and professional when installing and removing the equipment. We were highly impressed by the company and will recommend to family and friends.
I have a ceiling issue caused by an upstairs leak. I contacted the company and was first visited by Chris Sternal. He was a pleasure to work with and also showed great attention to my Ole dog that wouldn't leave him alone. He took his thermal reading and showed me the water damage I was expecting. There was a follow-up and treatment was completed by Tim and Nestor. They were quick and efficient! Tim showed me the work he did and informed me of the time-framea for ventilation fan removal. All of this got done in one day and the price of the service was excellent! Highly recommended company 👌
We had a water leak on the first floor, resulting in damage to wood floors, baseboards, and sheetrock. We managed to get the water out of the house in a few hours, but the damage had already been done. Project Manager Chris S. came that day and arranged for a mitigation team the next day. Chris is wonderful and very responsive. The removal team headed by Trenton did a great job at removing the flooring, sheetrock, insulation, and baseboards, and left about 20 fans and several dehumidifiers for 4 days to complete the water removal.My only complaint is that only two men came to do the removal, when it really should have been a 3-person crew. They came around 9am and were here until after 10pm. I felt really bad they had to work such long hours. How can a company overwork their mitigation team and continue to keep good employees?
We had a leak in a pipe underneath our kitchen sink, and it had done some damage to the sheet rock as well as the particleboard underneath the cabinet. Chris came out and assessed the damage, and we were pleasantly surprised to find that we would not need their services. I can’t tell you how much we appreciated their honesty and suggestions on how to fix it our selves as their minimum cost would’ve been far above what we needed to have done. I highly recommend this company when it comes to assessing your water damage needs and fixing any damages!
So far so good. We had a tankless water heater located in the garage leak and Mario did a detailed cost estimate that day and his team (Chris and Gavin) removed the damaged area the next day. They explained what they were going to do, then what they did and why. The work area was left very clean and tidy.
Dallas Branch Local Reviews
Google Rating
4.9
Based on 218 reviews
Frankie & Jordan made sure my home was cleaned up and everything was taken care of. Jacob, my PM was awesome. He helped me thru a very stressful time and made sure I had everything I needed. Everyone at CFW was awesome to deal with. Will definitely recommend them to anyone who has water damage at their property.
I had a hot water heater malfunction and water flooded my front bathroom and kitchen. I had my Speakes Plumbing here they recommendedCWF Restoration and they were here within the hour. They did a fantastic job taking care of me. Eric Cho was so nice and patient with me.He talked to my insurance company and helped get the claim filed. I would highly recommend them if you are looking for honest people. They are the best I ever worked with. Julian and Derek came brought all the fans set them up for 4 days .They are here this morning to pick up all the fans. Julian and Derek went above expectations for me.Thank you for a job well done.
Punctual, friendly, informative, and very helpful. They helped with filing my insurance claim, and were considerate of my already-packed schedule. From Jacob who helped with the initial set up and insurance claim, to Frankie and Jordan who removed all the damaged flooring -- they were in and out in record time. Would definitely recommend.
Our hot water heater went out in the attic and flooded our walls and doors. Frankie and Jordan came out the very next day to demo and dry the entire affected area. They were extremely professional and completely removed the damage in under an hour. Couldn’t recommend them more!
CWF was timely, responsive and professional in servicing our needs. Dalton was very thorough in explaining their services and setting our expectations, and Julian was meticulous in the removal and clean up process. Both were excellent in answering questions and follow-up. CWF has been a good partner to work with.
We've been working with Jacob, and while dealing with a leak at home isn’t fun, he made it much easier by coming out the same day and patiently answering all our questions. Jacob and George have been very thorough in checking all the affected areas, and their team has been great about wrapping and protecting our items, keeping dust and debris out of our living space. The work isn’t done yet, but so far, they’ve been wonderful to work with!
CWF Restoration responded quickly to my call after I had a flooding situation. They assessed the damage and sent out Frankie and Jordan to remove the damaged floor and begin the drying process. They were very professional and informative about the process. I felt comfortable with them in my home and confident they knew exactly what to do. The support team has called promptly to follow up on services. I am pleased with them and plan to use them for floor replacement.
They were so quick to get to my house and start the water mitigation. Joshua Black came within hours of the water leak. They provided excellent service and response time. They were so professional and clean. They are going to do the reconstruction & restoration once I get it scheduled. Highly recommend using CWF! They turned my crisis into a manageable event.
CWF did great! Quick response and great service. Frankie and Jesus were great! You can tell that they love their job! Which means attention to detail and great customer service. I never plan on water damage, but if it ever happens again… I want Frankie and Jesus to handle it!
CWF arrived the same day I called and did a Theo rough and professional assessment. Our wooden and ceramic floors had water seepage due to a slab leak. The mitigation team did an excellent job remixing the affected floors and used what appeared to be excellent equipment (fans/dehumidifiers/air purifiers) in our home. Would definitely recommend.
CWF Restoration did a fantastic job quickly rectifying the damage done from a leak in my wall. Frankie and Jesus were professional, courteous, knowledgeable about all aspects of the process. Dalton was out at my house within just a few hours after contacting them and he was so helpful in coordinating insurance and answering all my questions. I would highly recommend them.
I have been very impressed with the professionalism and knowledge of the project manager Joshua Black and restoration expert Frankie. They have been considerate in everything they do. I highly recommend CWF Restoration for water damage repair.
They left the lights on for me! I mean literally! I made a big error, leaving a pot of eggs boiling for 4 hours created a lot of smoke and a horrific smell throughout the whole house. They didn’t just show up they showed up and started working, They worked until late and when I returned home from dinner at 9:30 they were gone, they locked up and left the front porch light on for me, the house already smelled a little better, I went to bed feeling so relieved! Thank you CWF!!!!
The project manager, Shawn, was very personable, professional, and detail oriented. He provided the details and scope of work in a way that your non-subject matter expert could comprehend. I love that he didn't assume. The guys who actually executed the project, were friendly and it felt like family was coming over to help out. A very warm feeling.
CWF Restoration is definitely who you need to call when you have any kind of leaks in your home or business and it destroys the tiles in the ceiling or whatnot. The care that they show when doing their work is exceptional. They are in the process of working at my business, US Storage Centers, at the moment. Gabriel has gone above and beyond to make sure that we're taken care of and has kept us in the loop as to what the next steps would be in the process. I highly recommend this company.
Frankie and Julian were the techs that handled my restoration issue in my bathroom. They were both extremely knowledgeable and personable. They clearly explained what was going to happen and what the next steps would be. I appreciate their professionalism.
I had a water leak under my kitchen sink I had no idea about until it I noticed the water damage underneath. CWF restoration sent Josh out to check out the damage and assess the situation. Josh let me know it wasn’t nearly as bad as I thought and exactly what the game plan was. John came out not too long after and put out the dehumidifier and other equipment, reassuring me they would salvage everything they could. Overall, it’s been a great experience with friendly and knowledgeable employees. I highly recommend this company!
We had a leaking pipe in our walls over the holidays. Axel and Andres with CFW Restoration here in North Texas took care of our rebuild. Customer service and craftsmanship were excellent. Couldn't have asked for a better duo. Highly recommended!
Oscar Gonzalez, was fabulous. He explained everything to me and was very patient. He even talked to USAA because I was very confused. Such a nice, thorough trustworthy man. Also, George was the agent who installed the fans. He was very careful to remove the furniture and rip back the carpets. He carefully explained everything to me. I highly recommend CWF Restoration.
Great team! They responded very quickly to my call after a pipe burst in the last freeze. Every step of the process was easy and everything was thoroughly explained. As a new homeowner, the first experience needing emergency repairs is overwhelming and I'm grateful I was referred to you!
We had a pipe burst January 16 and my plumber recommended CWF. They responded within 2 hours of my call and Oscar came to our home Tuesday evening. They scheduled a crew for Friday late afternoon. We’ve been very pleased with CWF crew's customer service delivery. Their crew leader, Kris and his team of Julian, Gabriel and Sheldon did fabulous work and kept the job site clear as they went along. Kris was very easy to work with and offered great guidance as to what we should do.
We had burst fire sprinkler pipes in our master bedroom, and the CWF Restoration team, Frankie, Casey and Dean did an exceptional job preparing for the restoration. Their professionalism was evident from the start, and they approached the task with meticulous care, going above and beyond to protect surrounding areas. Overall, we are impressed with their work and highly recommend CWF Restoration for their reliable and skillful service.
This company hires the best and most professional employees. From start to finish - they, Mike, Julian, Casey, George and Frankie did a thorough investigation to locate the source of the problem, in record time. They were very skillful and polite.I would highly recommend them.
Had water damage on hardwood floor and bathroom walls. Techs Frankie and Julian were very professional and did a fantastic job. Damaged areas cleaned up in a very efficient manner and Frankie kept me well informed throughout the process. Also, they cleaned up as they worked. I liked that. Highly recommend this company!
We had two water heater pipes burst at the same time in our attic, leaving a good amount of damage to our closet ceiling. The people at CWF restoration were fantastic and incredibly efficient. Our project manager, Joe Johnson, was professional, prompt, and super helpful. They offered to start the repairs and drying process immediately, but we chose to wait till 8am the next day, and they worked around our schedule. I highly recommend CWF if you have any emergent or urgent situations. They make the process so much easier on you.
I had a slab leak and woke up to water in my garage and entryway. I was advised to contact a restoration company to assess the water damage and called CWF based on their reviews.I recently moved to Texas from out of state and had the pleasure of meeting Josh. Josh responded same day and was one of the most mannerable people I have ever met. He was extremely patient with all of my questions and did an awesome job of explaining next steps.John arrived shortly after with equipment to help the areas dry. He was very respectful to my family and property and exceptionally clean. It had recently rained and I would have never known he had brought in all that equipment from outside. He also set up the equipment so that it didn’t bother our daily routine and was sure to secure it so no one tripped.I would definitely recommend CWF.
CWF is an amazing company! We have used them multiple times and they have always come to our rescue. We had two events where our house had water damage and they were here the same day to mitigate it. Josh and Axel are project coordinators and were great at coordinating the water mitigation and subsequent repairs. I also want to recognize John for his mitigation work. He has been here both times to save the day. He is super friendly and knowledgeable, and his positive energy helped us get through these tough moments. Ask for John to perform the work when you have a water mitigation need.
John was very professional, efficient and did an awesome job. He found another leak under the house that hadn't been detected, took pictures and shut the water off outside. Left directions for me to contact him if needed after the plumbers finished their part.
Joshua & Mike came out quickly to assess my needs. Frankie and Julian professionally moved household items and addressed all the areas with water damage. Great team!! Would highly recommend!
John and Kris came out within a couple of hours of a big leak we had that ran from the attic, through the second floor walls and ceiling and down to the first floor ceiling. They were really great to work with, especially given that it was a Sunday evening! All the initial work was done quickly with no mess. They informed us of the whole process and what needed to be done to get everything taken care of. I would definitely recommend them!
Frankie and Julian came out at 8am and worked until midnight to get our house cleaned up and started the drying process. They were professional and courteous and made sure we knew they were there to help in any way they could. If you end up with a flooded house like we did, I highly recommend this company!!
We had a water pipe break that caused water to pool under our floors in three rooms before we could get it turned off. The plumber who responded to our emergency call suggested CWF and we are very happy that they did. A representative came out immediately after we called and would have had a crew out that night (Sunday) but we were not prepared for them at that time. They came out the next morning and surveyed the house measured for moister pulled off the baseboards and deployed their drying machines within a couple of hours. It appears that their quick response and good work focusing on the necessary areas saved our floors, successfully dried the house and will make the repair process so much easier.
I had a water leak issue that cause the garage ceiling to partially collapse. When I called CWF, Josh came right over within 2 hours. After he inspected the damage he gave me a quote. Walked me through everything then his guys Frankie and Julian came over to repair what had been done. Withen 4 hours they were able to assess, quote and repair and they answered all my questions, which I had a lot of. Hopefully not but if I ever needed a their help again I would call without hesitation.
A potentially nightmare water leak situation avoided. Project Manager Josh was on the scene fast. So courteous, professional, knowledgeable. I loved his water-leak detection gun, that was pretty cool. He explained the entire process, he called the office to start sending a team out. They arrived earlier than they said, they got right to work with the fans drying up the water. John and Kris were equally as courteous, professional and knowledgeable and funny I might add! This is the type of company you need to have on hand when emergencies hit, and I am so happy that they were referred to us. They’re welcome in my home anytime, I just hope it doesn’t happen anytime soon! Oh, about an hour after they left, someone from the office called to see how the work was and if we were satisfied. She then explained the billing process and what to expect with that. It’s a true gem when you find a company you can trust.
A plumber friend recommended this company to us. They came out same day, gave estimate, and had their demo guys, John & Chris, in that night! It was crazy fast and efficient! They even took care of what my insurance needed! I would def recommend this company to anyone needing repair. Can’t speak on the rehab part yet- but will update once that part is complete.
CWF is outstanding in customer service! Frankie and Julian was careful, meticulous, detailed.They both understood their restoration business and explained everything to my sister and I. They cleaned as well as strategically placed the equipment with respect for my hardwood floors! Frankie and Julian are a magnificent team! I am extremely satisfied with the quality service! Also the project manager Joshua is very professional!
Frank & Julian Arrived on time did their job. Very efficiently. Cleaned up all the mess and Removed it . Very cordial, Very personable. Very helpful..!!1. Inspection✔️2. Removal of drywall & flooring✔️3. Drying out (in process)So far so goodNext is restoration. Hope that goes just as smoothly🤞🏼Thanks guys⭐️⭐️⭐️⭐️⭐️L. Roan
A water leak in the house is a headache but CWF made the experience much easier. The professionals sent to our house to do the work were absolutely amazing. Frankie, Julian, Kade, and Joshua were professional, trustworthy, and held an open line of communication. Frankie and Joshua were especially kind and communicative. I absolutely recommend CWF.
We have had a great experience with CWF restoration so far! We are 2/3 through the process. Step 1 with Josh the PM was to assess the water damage. He was out within an hour and provided an estimate on the spot. Step 2 was the mediation crew (Frankie and Julian) who came to inspect the damage and setup dehumidifiers and fans to help limit the water damage. They were all extremely professional, knowledgeable and honest. We haven’t completed our services yet - still have the repairs left (will update when I do) , however so far I would recommend CWF and definitely use them again!
I could not be happier with the restoration work that John, Chris, and Quindarian did at my home today. They are consummate professionals and experts. My experience with CWF to date has been absolutely great! The company was highly recommended to me, I will highly recommend them to anyone needing any restoration work.
Working with CWF Restoration was a very professional and efficient experience. They were punctual and very focused on the task at hand. The technician’s were personable and took great pride I their work. This was a small job and we were impressed with the final results. They cleaned up behind themselves and were very careful and respectful of our home. We would most definitely recommend them to anyone needing restoration!
A plumber found a major leak in our home and recommended CWF to clean up damage and prevent mold. They were out within an hour to check the damage and started work that afternoon. John and Kris did an excellent job; they thoroughly explained the work they needed to do and removed only what was necessary. Despite having to remove a good chunk of drywall, they left the job area totally clean and, most importantly, mold and water free. Great to know who to call if this happens again!
We arrived home from vacation to discover that a water pipe in our attic was leaking while we were gone! What a mess - ceiling partially collapsed, wet insulation on the floor, thoroughly soaked carpet/pad, and wet hallway hardwood. The plumber that fixed the leak recommended CWF Restoration. The CWF water mitigation project manager, Frank, arrived within an hour on a Saturday morning to discuss the services they could provide. The water mitigation team of John and Kris arrived that afternoon and worked for 5 1/2 hours removing all the water soaked and damaged sheet rock, insulation, and flooring. Our experience with Frank, John, and Kris was very positive amidst a stressful situation. They were very professional, personable, and explained everything that they were doing. We haven't worked with the restoration team yet, but based on experience thus far, I would highly recommend CWF Restoration.
Frank made a wonderful first impression making a bad situation for my Mom better and put her at ease answering all her questions. Then our restore team, Kris and John were amazing. They were so neat and detailed with the demo and clean up. I would HIGHLY recommend them. Very kind and professional!
Had a water leak and the plumber recommend CFW. I called and they were at my house in less than 2 hours. I had already had the leak fixed so they immediately put up fans and dehumidifiers to dry things out. Mario was the manager who was excellent as was Blane who did the job. They were so careful, neat and clean. Protected all the floors, countertops and cabinets. They also worked with my insurance company to expedite the process and claim.I highly recommend this company.
Frankie, Julian, and Mario were Very prompt, professional, courteous, nice, answered all my questions. They took their time to go over every step and gave me plenty of time to asks questions. They made me feel comfortable with every step and explained everything to me. They took their time to make sure they did the job right. They told me they would only take 2 hrs, but ended up staying for more than 4 hrs. They didn’t rush their jobs to get onto the next customer. I would definitely recommended this company!! Thank you!!
After my dishwasher leaked under my kitchen cabinets, CWF came out to clean the resulting mold growth. I was expecting them to have to tear out all my kitchen cabinets on one half of my kitchen. Frankie, Julian, and Liz were very professional and efficient. They ended up only having to take out the bottom cabinets because the mold was not as high as expected. They were able to save my countertop and cabinet fronts, so the restoration phase will be easier. Before they left, they made sure all my questions were answered. I highly recommend them!
Highly recommend CWF Restoration for a great job. I had a water leak over the weekend in my bedroom and bathroom. Mario came out to give me an estimate, very professional, knowledgeable and friendly. He spent about an hour estimating and taking pictures, answering all my questions. He was able to send a crew out the same day consisting of Kris, John and Gavin who were great. They were friendly, professional and efficient in restoration of the mess that was my bedroom, moving furniture with care and taking up and relaying the carpet. They kept me informed and reassured. Highly recommended!